Phone: (703) 705-9343
Email: jhthomas@platinumdestinygroup.com
OUR SERVICES
TDM to VoIP Transition
Our team of transition experts has transitioned more than 100,000 end-user devices from TDM to VoIP technology. We work with your organization to develop a VoIP transition plan and implementation schedule. Once developed, we work with department leaders to ensure that their goals and expectations are understood and realized in a timely and professional manner.
Configuration & Programming
System Design programming specialists and engineers that specialize in PBX and voicemail configuration and programming are here to support your organization with ongoing adds, moves, and changes. With our "Virtual Office" remote support, you can reduce office space requirements to manage these functions. Our team works directly with your departments to manage MAC orders in a timely and professional manner.
Contact Center Support
Team members with contact center expertise with help manage your support center requirements. Working with your management, contact center design solutions are developed, tested, and implemented based on your organization expectations. Training and ongoing support is available to ensure your orgainiztions success.
Training & Development
Our team of trainers will work with your managers and staff members to ensure that they have the training necessary to successfully use new technology after system implementations. We will provide onsite, video, and one-on-one,end-user and administrative training on new and existing telephony systems.